Q: How do I track my order?
A: After your have placed your order, we will proceed to prepare and pack your purchase and dispatch it to our courier. Once the courier has picked up the parcel, we will email you your tracking number and you can track your order from there.
Q: I have not received my parcel. What should I do?
Please use tracking number provided to you to find out what happened to your parcel. Otherwise, you can contact us at firstname.lastname@example.org.
Q: I have received a defective product can I return it?
A: Yes, we will do an exchange for you for defective products. Please refer to our return policy for more details.
Q: Do you have a size guide?
A: Yes! Please refer here!
Q: What are your shipping charges?
You can check out the general shipping information and shipping charges here.
Q: Where do you ship to?
A: Currently, we only ship locally within Singapore as well as to Malaysia. We may look into shipping to other countries in the future.
Q: How do I make payment?
A: We accept card payments through Paypal as well as offline payments. For offline payment instructions, please refer here.